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FAQ: Cool Cat Frequently Asked Questions
Are We the Cheapest in Town? We are not the necessarily the cheapest in town but we try our best to bring value where we can. By combining your order with others buying the same things, we create our own mini parent co-op and get better pricing. We feel our biggest value is time - one click and you're done (unless you have more than one kid...then maybe you'll need a few more clicks).
Why Do You Donate to the PTA? I believe businesses do best when they focus on doing good in the community. For us, donating to the PTA is a way to bring our business full circle. By supporting our business, we turn around and support your school by donating to the PTA which provides many of our schools with additional programs that no longer get funding.
My Box Is Missing Items or Has Damaged Items!!! We try our best to double check every box that goes out but mistakes will happen (just ask a mom). If the box has missing or damaged items, contact us and we'll do our best to make it right.
Do We Take Returns? We do take returns but there is a $15 restocking fee.